SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primebuysstore.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of primebuysstore.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Who would've thought a budget planner could bring my family together? We sat down, had some real talks about our finances, and even got the kids involved. The best part? It's not all serious and boring - there are fun activities like meal planning that turned out to be an unexpected hit!
Wow, just wow! 😍 This guide made budgeting a family affair. We had kid-inclusive money talks and it was so much fun!
Who knew saving could be this simple? The grocery hacks are genius - my wallet is definitely feeling heavier already! 🛒
This guide made us rethink our 'Everyday life' expenses. So practical!
A bit too detailed for me but hey, I've started building an emergency fund because of it. So, thumbs up 👍 overall!
This planner is like the superhero of savings plans. It swoops in to rescue your finances from the villain we call 'Everyday Life'.
The Andersons' vacation fund story inspired us big time! Now we have our own 'Trip to Disneyland' jar
The meal planning section was a lifesaver. Less stress, more savings!
The section on 'The True Cost of Everyday Life' is eye-opening! I never realized how much we were spending on non-essentials until this guide pointed it out. Now we're working as a team towards our shared financial goals - feels good!
We used to dread discussing bills and budgets...not anymore! The family-friendly budget section makes it less intimidating.
Smart spending strategies? Check ✔️ My family is saving like pros now!
If you're looking for cheap family fun ideas, look no further. My kids loved the suggestions and they didn't even realize we were on a budget!
I'm not one for digital stuff but this guide got me tracking spending online. Bit of a learning curve though...
This isn't just another dry finance book. It's packed with practical advice, from grocery hacks to free family fun ideas, and even digital tools for tracking expenses. Sure, it took me some time to get used to the digital aspect but hey, no pain no gain right?
Never knew budgeting could be this fun! Kids are totally onboard.
The back-to-school on a budget case study was relatable AF! We applied some tips and voila - saved quite some bucks
Budget Busters? More like Budget Boosters now thanks to this awesome guide 🚀
Saving money together as a family has never been easier or more enjoyable – all thanks to this handy dandy little gem
Felt overwhelmed with setting shared financial goals before but not anymore- cheers mate!!🥂