SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primebuysstore.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of primebuysstore.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this checklist is like a secret weapon for motivation! Since I started using it, my team's energy has skyrocketed. They're more focused and driven than ever before. It's not magic, it’s just really good advice put together in an easy-to-follow format. 🚀
Never thought a simple checklist could make such a difference! As a rookie coach, it was tough to get players excited about practice. Now they’re showing up early and leaving late - all thanks to these tips!
It's practical yet innovative
The best part of the playbook? The variety of strategies! There are ideas that cater to different player personalities – from the shy newbie to the seasoned veteran. A must-have tool for any sports coach looking to level up their motivational skills.
My athletes are responding better than ever because each point on this list hits home hard.
Wish I had found this gem sooner 💎 Every single item on that list has helped me become not only a better coach but also understand my players more deeply.
This thing packs some serious punch with its insights!
A friend recommended this checklist when he saw how much struggle I was having with keeping morale high during long seasons. And boy, did it deliver! It's like a treasure trove of motivation hacks.
cool 🔥
As a coach who’s always on the go, I love how accessible these tips are. No need to wade through lengthy articles or books - everything is right there in one handy checklist!
super effective!
The playbook checklist has been instrumental in transforming our practice sessions from good to great! My players now look forward to training with renewed vigor. Can’t recommend enough!
Simple yet impactful